Privacy policy

Who we are

This website is operated by Fast Junk Removal Experts, a junk removal and property clearance service operating in Dubai, United Arab Emirates. You can reach us at fastjunkremovalexperts@gmail.com or +971 54 335 5327.

What we collect

When you submit the quote form, we collect the details you enter:

• Your name
• Your phone number, and whether it can be used on WhatsApp
• Your email address, if you provide one
• The area and property type you select
• The service you select and any preferred date or time
• The description of what needs removing

We do not ask for, and you should not send us, identity documents, payment card details or any other sensitive information through this form.

Why we collect it

To respond to your enquiry: to prepare a quote, ask any follow-up questions, and arrange the collection. We do not add you to a mailing list, we do not upload these details to any advertising platform, and we do not sell or share them with third parties for their own purposes.

Spam protection and IP addresses

To stop automated submissions, the site applies a limit on how many requests can come from the same connection in a given period. To do this it stores a one-way hash of your IP address alongside a timestamp. The IP address itself is not stored, and the hash is deleted automatically once the time window has passed.

The form also includes a hidden field that people do not see and automated tools tend to fill in. Nothing you enter in the visible form is used for this.

Cookies

One cookie is strictly necessary and is set without asking, because the form cannot be protected without it: on the quote page the site stores a session identifier used to guard against cross-site request forgery, which is what stops another website submitting the form as if it were you. It holds no personal information and expires when you close your browser.

Everything else is optional and is switched off until you accept it. When you first arrive you are asked once, and nothing in the sections below is loaded unless you say yes. Declining costs you nothing — the site works exactly the same either way.

Analytics

With your agreement we use Google Analytics 4 to understand how the site is used: which pages people read, which ones lead to an enquiry, and where people give up. It records pages viewed, approximate location at city level, device and browser, how you arrived, and whether you tapped to call, opened WhatsApp or submitted the quote form.

We use it to improve the site, not to identify you. Google Analytics 4 does not store IP addresses, and we have not enabled any feature that would let us match this data to a named person. Google processes it as our data processor under its own terms.

Advertising

We advertise this business on Google. With your agreement, Google's advertising cookies let us see which adverts led to an enquiry, so we stop paying for the ones that do not work.

You can control how Google personalises adverts for you, independently of this site, at My Ad Center.

Changing your mind

Your choice is stored in your own browser, not on our server, and it applies to that browser only. You can change your cookie choice at any time, and clearing your browser's site data resets it as well.

How your enquiry is handled

Quote requests are sent by email to our team and are held in that inbox. Where a message cannot be delivered, the request is written to a file on the server so the enquiry is not lost, and it is removed once it has been dealt with.

How long we keep it

We keep enquiry correspondence for as long as we need it to provide the service and to deal with any follow-up questions about a completed job. If you would like us to delete your details sooner, ask us and we will.

Your choices

You can ask us what we hold about you, ask us to correct it, or ask us to delete it. Email fastjunkremovalexperts@gmail.com and we will deal with it.

Links to other sites

The WhatsApp links on this site open WhatsApp, which is operated by a third party under its own privacy terms. We receive only the message you choose to send us.

Terms of service

The terms that apply when you book a job with us are set out separately in our terms of service.

Changes to this policy

If we change how the site handles information, we will update this page. It was last reviewed on 4 September 2026.